Refund Policy

Thank you for choosing DigiNeo Singh for your digital teaching and learning needs. This refund policy outlines our guidelines regarding refunds for our services. By using our website and services, you acknowledge and agree to this refund policy.

  1. Service Satisfaction Guarantee: We are committed to providing high-quality services that meet your expectations. If you are not completely satisfied with our services, please contact us within [number of days] from the date of service delivery, and we will work with you to address your concerns.

  2. Eligibility for Refunds: Refunds may be considered in the following circumstances:

a) Service Non-Delivery: If we are unable to deliver the service you have purchased, you will be entitled to a full refund of any fees paid.

b) Service Dissatisfaction: If you are dissatisfied with our services and have followed the necessary steps to address your concerns, we may provide a partial or full refund at our discretion.

  1. Refund Request Process: To request a refund, please contact our customer support team at [email protected] within the designated refund request period. Provide your name, email address, order details, and a clear explanation of why you are requesting a refund. We may request additional information or documentation to evaluate your request.

  2. Refund Determination: Refunds will be assessed on a case-by-case basis. We will review the circumstances surrounding your refund request and may require relevant evidence or information to support your claim. Our decision regarding refunds is final.

  3. Refund Method: Approved refunds will be issued using the original payment method used for the purchase. Please note that the processing time for refunds may vary depending on the payment provider and financial institution involved.

  4. Non-Refundable Items: Certain items may be non-refundable, including:

a) Digital Products: Once a digital product, such as an e-book or online course, has been purchased and accessed, it is non-refundable.

b) Completed Services: If you have already received and completed a service, such as attending a training session or workshop, it is non-refundable.

  1. Policy Updates: DigiNeo Singh reserves the right to modify or update this refund policy at any time. Any changes will be posted on this web page, and your continued use of our website and services after the changes have been posted constitutes your acceptance of the modified refund policy.

  2. Contact Us: If you have any questions or concerns regarding our refund policy, please contact our customer support team using the information provided on our website.

Please remember to customize this refund policy to align with your specific services, refund request period, and any other relevant details for your business

Scroll to Top